Shipping and Delivery
At Hansprintec, we strive to ensure your orders arrive safely and promptly. Below, you’ll find everything you need to know about shipping options, delivery times, and tracking your package.
Shipping Methods
We partner with trusted global carriers to offer flexible shipping solutions:
1.Standard Shipping: Economical option with longer transit times.
2.Expedited Shipping: Faster delivery for urgent orders.
3.Express Courier Services: Premium service via DHL, FedEx, or UPS for time-sensitive shipments.
4.Customized Logistics: For bulk orders or specialized freight (e.g., sea/air cargo), contact our team for tailored solutions.
Shipping Costs
Shipping fees are calculated based on:
1.Package weight and dimensions
2.Destination country
3.Selected shipping method
Free Shipping
Freight charges are waived when consignment is limited to domestic forwarder delivery.
Note
Import duties, taxes, or customs fees (if applicable) are the customer’s responsibility. Check your local regulations before ordering. We offer DDP service for some countries. Contact us for the details.
Delivery Times
Delivery timelines vary by destination and shipping method:
1.Sea Freight
Estimated Delivery Time: 20–45 business days
Best For: Large-volume orders, non-urgent shipments, or cost-effective bulk transportation, such as thermal transfer ribbon.
2.Air Freight
Estimated Delivery Time: 5–15 business days
Best For: Medium-sized orders requiring faster delivery than sea freight.
Ideal for high-value goods, such as printer, printhead, ribbon, label, barcode scanner, roller platen.
3.Express Courier
Estimated Delivery Time: 3–7 business days
Best For: Urgent shipments, small packages, or time-sensitive items.
Carriers: DHL, FedEx, UPS, or EMS.
Slightly higher costs but guarantees speed and reliability.
Please note
1.Processing time: Orders are typically dispatched within 1–3 business days after payment confirmation.
2.Delays due to customs, weather, or regional disruptions are beyond our control.
Track Your Order
Stay informed every step of the way:
1.After dispatch, you’ll receive a tracking number.
2.Use the tracking number on the carrier’s website for real-time updates.
3.Contact our support team if tracking information doesn’t update within 5 business days.
FAQ
Q: What if my package is lost or damaged?
A: All shipments are insured. Report issues within 14 days of delivery for assistance.
Q: Can I change the shipping address after ordering?
A: Address changes are only possible before dispatch. Contact us immediately.
Q: Do you ship worldwide?
A: Yes! We deliver to over 100 countries. Exclusions apply to restricted regions.
Thank you for choosing Hansprintec. For further inquiries, visit our [Contact Us] page.